by shawes | Dec 4, 2023 | Blog
In order to decide how best to reward loyalty you will need to evaluate which customer behaviours add value to your brand and which benefits the customer perceives add value to the relationship. You may describe loyal customers as those who spend more with you whereas...
by shawes | Dec 4, 2023 | Blog
In the world of business, it’s easy to fall into the assumption that all customers are the same and that they buy products or services for the same reasons. However, this is far from the truth. Each customer is unique, with different preferences, motivations,...
by shawes | Dec 4, 2023 | Blog
We pride ourselves on being a bit different from others in our space. We don’t have off the shelf products or solutions or software; it’s just us and our experience. In actual fact what we end up providing is the result of a journey with our clients. The brief that...
